ECIRS referrals

Ealing Children's Integrated Response Service (ECIRS) acts as a single front door for all enquiries and referrals into Ealing Children’s Services from professionals/practitioners and the public, where there are concerns about the welfare or safety of a child or young person (pre-birth to 18 years).

See related services (below) for further information ECIRS service.

You can now speak to us for advice before making a referral. Here is more information about the ECIRS consultation line.

This is a ‘no name’ advice line available to professionals unclear about the appropriateness of a referral. Available from Monday to Friday 9am to 5pm. The contact number is 020 8825 5236.

How to make an ECIRS referral

ECIRS referral form (pdf)
Guidance on completing the ECIRS referral form

Referrals can be made by:

• Telephone: 020 8825 8000
• Or in writing to one of these:
  • Email: ecirs@ealing.gov.uk
  • Post: Ealing Children's Integrated Response Service; Perceval House; 2nd Floor blue area; 14-16 Uxbridge Road, Ealing, W5 2HL
  • Fax: This option is no longer available

All urgent referrals should be initiated by phone 020 8825 8000 and followed up by submitting the referral form within 48 hours.