Property services 2024/25

    This service is available for Academies and Maintained schools

    Description:

    We provide professional and cost effective planned and reactive maintenance services. We ensure schools in our portfolio are provided with excellent customer service and remain compliant and safe. Our services assist in demonstrating statutory compliance in annual school audits.

    Year 
    Financial year 2024/25
    Benefits 
    • A dedicated helpdesk staffed by council employees
    • Centralised contract management
    • In-house engineering teams covering electrical, mechanical and fabric services
    • Your dedicated Facilities Manager will work in conjunction with the property services’ business partner to provide a competitive and responsive service
    • Well-resourced mechanical, electrical and engineering teams
    • Additional projects, technical services and a devoted health and safety function
    • Currently moving to electric powered fleet to support the council’s energy efficiency and emissions mandate

    Concerto

    • Concerto CAFM portal lets you log on and raise reactive jobs for your own building and track progress in real time
    • Concerto also provides a structured document management system allowing visibility of statutory compliance performance

    Contract management

    • Centralised professional contract management ensuring value for money and allowing you to focus on your school
    Office hours:

    8am to 5pm.

    Planned improvements:

    Ongoing process of continued service improvement based on specific customer feedback.

    Service directors:

    Tamara Quinn

    More detailed information:

    Ealing Property Services, a department within the Council's corporate resources directorate. We are currently the largest supplier of facilities management services to primary schools in the borough. Our mission is to look after your property and you. By providing a robust contract management and administration service for you, we aim to take the hassle out of the property compliance elements of your job, so you can focus on managing the other aspects of the job.

    We also over competitive pricing due to the fact we cost of services over 130 buildings in the borough, so we can offer unrivalled value for money.

    All of our contractors have been vetted to work in schools to the necessary legislative requirement.

    Contact Tom Smith: Smitht@ealing.gov.uk

    Additional contact information 020 8825 9000 option 2

    Related content:
    Building and assets
    Provider:

    Property services delivery unit (PSDU) within children and adults’ services.

    Contact:
      Additional contact information 

      If you would like more information please contact helpdesk Helpdesk-PS@ealing.gov.uk / 0208 825 9000 (Option 2)

      Further details:

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      Last updated: 15 Feb 2024