LONE WORKER SAFETY AND DIFFICULT SITUATIONS

Wednesday, 17 January 2024, 09:30 - 12:30
3 hours
Location 
Ealing Education Centre
Course Objectives:

On completion of this course the learner will be able to:
• Identify what systems and processes are in
place to keep staff and service users safe.
• Explain the importance of reporting incidents
• Describe what could constitute as a risk or an
unacceptable behaviour.
• Define what personal actions can be
considered to improve basic personal safety ·
Explain the stages of prevention, diffuse and withdrawal.
• Explain importance of debriefing after
incidents and Identify options to maintain
resilience.

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